Privacy Policy

Electronic Fund Transfers (EFTs) and Account Balances. NALA partners with  financial services software company Sila Inc. (Sila) and banking services provider Evolve Bank & Trust  (Evolve), member FDIC, to offer you electronic fund transfers and provide you with an Account. The  Account allows you to store value and perform certain transactions through our platform. Evolve provides  you with the Account pursuant to the terms and conditions of the Evolve Customer Account Agreement to which  you agreed, available at https://www.silamoney.com/legal/evolve-customer-account-agreement. By registering, linking your external  bank account, and authorizing any electronic payment, you also agree to Sila’s terms of service, https://www.silamoney.com/legal/terms-of-service, acceptable use policy, https://www.silamoney.com/legal/acceptable-use-policy, and electronic communications consent, https://www.silamoney.com/legal/sila-electronic-communications-consent (altogether, the “Partner Terms”). You must comply with the Partner Terms when creating  or using your account with NALA. IT IS YOUR RESPONSIBILITY TO READ AND  UNDERSTAND THE PARTNER TERMS BECAUSE THEY CONTAIN TERMS AND CONDITIONS CONCERNING  YOUR ACCOUNT WITH US, INCLUDING BUT NOT LIMITED TO LIMITATIONS, REVERSALS, MANDATORY  ARBITRATION, AND YOUR RELEVANT RIGHTS AND LIABILITIES.
California Privacy Rights. If you are a resident of the State of California, under the California Consumer Privacy Act (CCPA), you have the right to request information on how to exercise your disclosure choice options from companies conducting business in California. Specifically:
Exercising the Right to Know. You may request, up to twice in a 12-month period, the following about the personal information collected on you in the past 12 months:
     o the categories and specific pieces of personal information we have collected;
     o the categories of sources from which we collected the personal information;
     o the business or commercial purpose for which we collected it;
     o the categories of third parties with whom we shared the personal information; and
     o the categories of personal information about you that we disclosed for a business purpose.

Exercising the right to delete. You may request that we delete the personal information we have collected from you, subject to certain limitations under applicable law.
Exercising the right to opt-out from a sale. You may request to opt out of any “sale” of your personal information that may take place.
Non-discrimination. The CCPA provides that you may not be discriminated against for exercising these rights.
To submit a request to exercise any of the rights described above, you may contact NALA via email at compliance@nala.money.

Please indicate your preference as to how you would like us to respond to your request (i.e., email or postal mail). For all requests, please include your name, street address (if you would like a response via postal mail), city, state, and zip code. We may need to verify your identity before responding to your request, such as verifying that the email address or contact information from which you send the request matches your email address or contact information that we have on file. Authentication based on a government-issued and valid identification document may be required. We will not accept requests via telephone or fax. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.