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International Transfers of Personal Data

Date: April 2026

NALA is an international business and your personal data may be transferred to and processed in countries outside your country of residence — including Uganda, Tanzania, Rwanda, the United Kingdom, the United States, and other countries where our service providers and partners operate.

Where such transfers take place, we ensure that appropriate safeguards are in place before the transfer occurs:

  • Adequacy decisions — transfers to countries recognised by the relevant authority as providing an adequate level of data protection
  • Standard Contractual Clauses (SCCs) approved by the European Commission for transfers from the EEA
  • UK International Data Transfer Agreement (IDTA) — approved by the ICO for transfers from the United Kingdom
  • Transfer Impact Assessments (TIAs) conducted for transfers to high-risk destination countries

Request transfer details

A list of the countries to which we transfer personal data and the specific safeguard applicable to each transfer is available on request from our DPO at dpo@nala.money

Adequacy decision

Countries formally recognised as providing adequate data protection — no further safeguard required. List of adequate countries maintained by the ICO (UK): https://ico.org.uk

Standard Contractual Clauses (SCCs)

Used for transfers to non-adequate countries from the EEA. European Commission approved clauses. See: https://commission.europa.eu/law/law-topic/data-protection_en

UK IDTA

UK International Data Transfer Agreement — used for transfers from the United Kingdom. ICO guidance: https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/international-transfers/

Transfer Impact Assessment (TIA)

Conducted before any transfer to a high-risk destination country to assess whether SCCs or IDTA provide sufficient protection in practice. Available on request from dpo@nala.money

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Contact Us

mamanala@nala.com

Nairobi, Kenya

Mirage Towers Tower 2, Floor 8

USA

NALA Payments LLC
221 River Street 9th Floor Hoboken, New Jersey, 07030

UK

International House, 64 Nile Street, London, United Kingdom, N1 7SR

The Netherlands

Johan Cruijff Boulevard 65, 1101DL Amsterdam

Canada

36 Toronto Street, Suite 850
Toronto ONTARIO, M5C 2C5
In the United Kingdom, NALA Payments Ltd is a registered EMD agent of Modulr FS Limited, which is an Electronic Money Institution authorised by the Financial Conduct Authority with firm reference number 900573. Electronic Money products are not covered by the Financial Services Compensation Scheme (FSCS). Customer funds will be held in one or more segregated accounts and safeguarded in line with the Electronic Money Regulations 2011. For more information, please see Modulr’s UK Safeguarding Explanation here.

In the European Union, NALA Payments Netherlands B.V. is a partner of Modulr Finance B.V., a company registered in the Netherlands with company number 81852401, which is authorised and regulated by De Nederlandsche Bank (DNB) as an Electronic Money Institution (relationship number R182870) for the issuance of electronic money and payment services. Your account and related payment services are provided by Modulr Finance B.V. Your funds will be held in one or more segregated accounts and the full value safeguarded in line with the Financial Supervision Act.

In the United States, Nala Inc. partners with the financial services software company, Sila Inc. (“Sila”) and Priority Technology Holdings Inc. (“Priority Commerce”), either directly or through its subsidiary Finxera, Inc. (NMLS #1168701) and/or its authorized affiliates, contractors and partners (including but not limited to the following Banks: Wells Fargo, N.A., Comerica Bank, Axos Bank, and Western Alliance Bank) to offer you electronic fund transfers and provide you with an account. Nala Inc. is a financial technology company, not a bank.

Mufasa Payments LLC, a subsidiary of Nala Inc., partners with Lead Bank (NMLS #635532) to offer you electronic fund transfers and provide you with an account. Mufasa Payments LLC is a financial technology company, not a bank.

In certain states in the United States where it holds the necessary licenses, money transmission services may be provided by Nala Payments LLC (NMLS: 2530895), a subsidiary of Nala Inc., pursuant to its own state-issued money transmitter licenses and registration as a Money Services Business (MSB) with the United States Treasury Financial Crimes Enforcement Network (MSB: 31000335047569). In such cases, the partnership with Mufasa Payments LLC, Sila Inc. and Lead Bank N.A. may not be utilized or required. The availability of services and regulatory status may vary by geographic location and customer location.

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