Right to Complain — Supervisory Authorities

Date: April 2026

You have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction if you believe we have processed your personal data in breach of applicable data protection law.

We encourage you to contact us first at dpo@nala.money to give us the opportunity to resolve your concern. Contacting us does not affect your right to complain to a supervisory authority at any time.

Uganda

Personal Data Protection Office (PDPO)Plot 26, Nakasero Road, Kampala, UgandaWebsite: https://pdpo.go.ug | Tel: +256 417 801 008

Tanzania

Personal Data Protection Commission (PDPC)Government City, Mtumba, Hazina Street, Dodoma, TanzaniaWebsite: https://pppcentre.go.tz | Tel: +255 737 040 997

Rwanda

Rwanda Data Protection and Privacy Authority (RPDPA)via National Cyber Security Authority (NCSA)KG 7 Ave, Kigali, RwandaWebsite: https://ncsa.gov.rw

United Kingdom

Information Commissioner's Office (ICO)Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AFWebsite: https://ico.org.uk | Tel: +44 303 123 1113

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